Privacy
Transparency is core to our values. This document details exactly how we handle your personal information, respecting your digital rights at every step.
Information We Collect
Account Information
When you create an account, we collect your name, email address, and password.
Profile Data
Information you provide for your digital twin, including expertise areas and background.
Usage Data
We automatically collect information about how you interact with our services.
Device Information
We collect identifiers, browser types, and general location data from IP addresses.
How We Use Information
Service Delivery
To create, train, and operate your AI digital twin and process conversations.
Improvement
To analyze usage patterns, identify bugs, and develop new AI model features.
Legal Compliance
To comply with applicable laws and protect the safety of Twinly users.
Communication
To send security alerts, technical notices, and promotional communications.
Data Security
Encryption
All data is encrypted in transit via TLS 1.3 and at rest via AES-256.
Access Controls
Strict internal authentication requirements and limited employee access.
Monitoring
Continuous threat monitoring and regular SOC 2 Type II audits.
Breach Notification
In the unlikely event of a breach, we guarantee notification within 72 hours.
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privacy@twinly.me
Twinly Headquarters
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